Privacy Policy

Effective Date: September 3, 2026

Sound Pacific Insurance, Inc (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including information collected through our website and through text messaging (SMS).

1. Information We Collect

We may collect the following types of information:

• Contact information you provide, such as your name, mailing address, email address, and phone number (for example, when you request a quote or contact us for support).
• Insurance-related information needed to provide quotes, policies, or service, such as vehicle, property, or coverage details.
• Mobile/phone number and consent information when you opt in to receive text messages from us.
• Website usage information, such as your IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide insurance quotes, policy servicing, and customer support
• Respond to inquiries and communicate with you about your account or coverage
• Send you requested updates, reminders, or customer care messages, including by text message
• Improve our website and services
• Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Insurance carriers and underwriters, as necessary to provide quotes or service your policy
• Service providers who help us operate our business (e.g., website hosting, communications platforms), under confidentiality obligations
• Regulators or authorities, where required by law

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging opt-in data and consent, which will not be shared with any third parties.

4. Text Messaging (SMS) Program

If you opt in to receive text messages from Sound Pacific Insurance, Inc:

• You agree to receive informational messages (Customer Care) from Sound Pacific Insurance, Inc.
• Message frequency varies.
• Message and data rates may apply.
• For help, reply HELP or email us at main@soundpacificins.com.
• You can opt out at any time by replying STOP.
• Your mobile opt-in information and consent will not be shared with any third parties for marketing purposes.

Consent to receive text messages is not a condition of purchasing any product or service.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, or request deletion of your personal information, or to opt out of certain uses. To exercise these rights, or to opt out of text messages (reply STOP) or marketing communications, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Sound Pacific Insurance, Inc Email: main@soundpacificins.com